Contact & Support
A real person on our team reads every request and message.
Hours
The Beyond Senior Services app is available 24/7 for submitting requests and sending messages. Live support is available daily from 8:00 AM–8:00 PM. Messages and requests received after hours will be reviewed when support reopens.
In an emergency, call 911
Beyond Senior Services is not an emergency service and is not monitored around the clock. If someone is hurt, unwell or unsafe right now, call 911.
If you already have an account
Sign in and use Messages to write to your care team, or Request Help to ask for a ride, an errand, appointment help or a wellness check-in. This is the fastest way to reach us.
By phone
Call us at 906-299-4394
The Beyond Senior Services app is available 24/7 for submitting requests and sending messages. Live support is available daily from 8:00 AM–8:00 PM. Messages and requests received after hours will be reviewed when support reopens.
On a phone, tapping the number above will start the call.
By email
Write to support@beyondseniorservice.com and tell us your name and how best to reach you.
Automated messages from Beyond are sent from a no-reply address, so please use the address above rather than replying to them.
Feedback
If something in the app is confusing or not working, sign in and use Send feedback from your profile. It goes straight to our team.